Tidal Scheduler Services

Tidal Enterprise Scheduler Consulting and Services

Below are the list of Tidal services offered by Synertech to assist in your support or transition Cisco Tidal Enterprise Scheduler. All services can be either onsite or remote.

Tidal Scheduler Installation
  • Overview of TIDAL Enterprise Scheduler Architecture.
  • Windows, Linux, SUN installations
  • SQL Server and Oracle database installation
  • Fault Tolerance
    Tidal Scheduler Upgrade
  • Upgrade from 5.3.0, 5.3.1 to 6.0.3 and 6.1.0
  • Tidal Software Installation
  • Database conversion services for SQL Server and Oracle
  • Performance tuning and testing
  • Post support
  • Post upgrade turnover
    Tidal Scheduler Job Setup and Training
  • Calendars
  • Dependencies
  • Events
  • Security, Users, And Workgroups Business Views
  • FTP Jobs
  • Maintenance Outage
  • System Resources
  • Additional Scheduling Features
    Tidal Scheduler Troublshooting
  • Address current architecture
  • Installation and Configuration review
  • Performance Tuning
  • Job run issues
  • Diagnostics and Troubleshooting
  • Maintenance Best Practices
  • Licensing
  • Re-installation, Architectural Changes
  • Disaster and Recovery
    Tidal Scheduler Monitoring
  • Job Scheduler Monitoring Services
  • Remote or onsite
  • Alert escalation
  • Job run issues
  • Diagnostics and Troubleshooting

    2013 Online Class for TES

    Synertech is proud to offer online courses for TES with a live instructor. The online courses have the exact same course description and agenda as the onsite training. The key difference is users can log in from anywhere in the world into our Synertech Training Center to attend the class.

    Please Contact Us for details.
    office: +1 714.464.0333
    fax: +1 714.628.8967

    Normal Phone Support Hours are Monday - Friday 8am - 5pm Pacific (afterhours is additional)