Mainframe Services

Business since 1993 Tidal since 2010
Mainframe Business Established in since 1993 : Tidal Support 2010
Tidal engagements since 06/16/2011
Synertech Customers: 146 since 06/16/2011
Employee count – 26
Tidal employee count 8


Synertech provides the following services

Project Management

  • ETL, DB2, CICS upgrades and conversions
  • Upgrade on server products
  • Upgrade on Mainframe products
  • Resource management for Mainframe products / ETL / UDB / Tidal Scheduling

Major Subsystem

  • CICS, DB2, MQ, ZOS
    1. Administration
    2. Upgrades
    3. Trouble shooting
    4. Performance monitoring / Tuning
  • For DB2 specifically we do:
  • DML, TUNING, Archive support, Data migration from prod to testz

Program Products

  • CA product suite
  • IBM Debug Tools
  • BMC DB2 Tools
  • SYSVIEW performance tools
  • PANAPT, PANVALET
  • CSP
  • FTPALERT
  • DB2/QMF
  • JHS/XPORTER
  • LRS VPS DRS
  • IBM INFOPRINT
  • IBM DATA Replication
  • FTP SUPPORT: setup and trouble shooting
  • RACF: trouble shooting

Application Support

  • Coding and Development in Cobol on mainframe
  • DB2 changes off hours

Server Support

  • UDB V10 and below: DML, TUNING, Archive support, Data migration from prod to test
  • MQ
  • IBM Info Sphere (replication)
  • IBM Federation
  • SAP DATA SERVICES
  • Tidal
  • Window label printing support
  • Spotlight DB2 monitor
  • Embarcadero UDB version 8
  • TOAD
  • STARSQ
  • SQL SERVER
  • Server issues reporting using tidal agent processing

ETL

  • SAP DS 4.X supporting BO
  • Support all jobs running 24 x 7
  • Support data issues from BO team
  • Moving data from various platforms (Flat files, UDB, DB2, Sql Server